Process service benefits of active employees.
Process and facilitate retirement and pension of regular employees.
Process and supervise the final settlement of regular staff.
Process and manage the insurance cases of active employees.
Laison with Pension trust and Head office for settlement of retired employee cases.
Develop team for better customer services to current and retired employees.
Responsible for all processes linked with SAP and other web portal to ensure visibility and record of EFC activities.
Laison with Legal Counsel to seek legal opinion on family cases and other financial issues related to inheritance and service matters.
Communicate important messages related to employees from EFC platform.
Ensure statuary compliance of documents
. Upgrade and enhance EFC image as an employee friendly place.