• Process service benefits of active employees.
• Process and facilitate retirement and pension of regular employees.
• Process and supervise the final settlement of regular staff.
• Process and manage the insurance cases of active employees.
• Laison with Pension trust and Head office for settlement of retired employee cases.
• Develop team for better customer services to current and retired employees.
• Responsible for all processes linked with SAP and other web portal to ensure visibility and record of EFC activities.
• Laison with Legal Counsel to seek legal opinion on family cases and other financial issues related to inheritance and service matters.
• Communicate important messages related to employees from EFC platform.
• Ensure statuary compliance of documents
. Upgrade and enhance EFC image as an employee friendly place.