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SM Process Design & Operational Excellence

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Quality Assurance (QA)
Total Position:
Job Type:
Full Time/Permanent ( First Shift (Day) )
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Required Experience:
5 Years - 10 Years
Apply By:
Nov 3, 2016
Posted On:
Oct 20, 2016
Job Description


Leadership, Engagement and Process Performance & Optimization

  • Engage, collaborate and partner with senior executives and business stakeholders across multiple business functions to understand strategic & tactical business objectives, facilitate solution formulation, drive value realization and business benefits
  • Build relationships with functional leaders across the enterprise to enable cooperative achievement of common goals while driving improved process maturity
  • Act in an advisory capacity to executive management on Process Excellence including development of relevant business objectives, metrics and tactics
  • Drive the development and adoption of a consistent, standard process performance measurement & metrics across the company’s end-to-end processes
  • Work with business functional leaders (facilitate identification and prioritization) to identify key impact areas to utilize continuous improvement methodologies and manage the program/project priority process
  • Partner with senior leadership to drive adoption and institutionalization of relevant Process Excellence standards, methodologies, performance measurement concepts and best practices within business functional / operational teams
  • Drive and deliver complex re-engineering and simplification / standardization / optimization of cross-functional processes.

Process Excellence & Performance Culture, Community and Practice

  • Develop Process Excellence Community and culture through active involvement in a variety of workshops, forums and training sessions related to Lean Six Sigma and other Process Excellence concepts and practices
  • Be the change agent to help institutionalize Lean Six Sigma across the organization, constantly seeking, sharing & implementing best practices
  • Strengthen continuous improvement competencies within the team and across the company by designing training curricula, facilitating trainings & workshops, coaching and providing constructive feedback to project teams
  • Deliver training on process optimization concepts, Lean & Six Sigma (basic and advanced) including yellow / green and/or black belt training
  • Serve as a mentor, trainer, coach, and technical leader in support of Process Excellence using process improvement methodologies; serves as an expert resource on Process Excellence methodologies, tools and techniques

Collaboration & Team Management

  • Build, manage, lead and motivate a team of talented process excellence experts, enterprise business process architects to own and drive strategy and execution of the process excellence maturity within the company
  • Partner with the Business Architecture team to connect operational strategy to execution for identification, prioritization and implementation of process/productivity improvement opportunities to deliver significant, measurable business results
  • Create and drive team development (skills, knowledge, engagement etc.) to improve the maturity of the team 

Leadership Competencies:

  • Establish Workforce Plan
  • Align Teams and Resources
  • Ensure Accountability & Feedback
  • Initiate & Lead Change

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