- Taking feasibility requests from Sales team for various corporate services and delivering the report after confirmation from the technical teams within committed timeline.
Pre-requisites verification and Record maintenance
- To complete and verify the pre-requisites shared by Sales teams for the links/circuits/projects.
- Pre-requisites may include feasibilities, documentations, proposals, payments, SOW, business cases; depending upon nature of deployment.
- Issuing of Advice Notes and system based order entries containing complete information.
- Maintenance of aforementioned pre-requisites and deployment details for reporting, billing, after sales support.
E2E coordination for deployment
- To coordinate with internal and external stakeholders for completing deployment within timelines provided by technical teams.
- Constant update to customer regarding deployment status
- Follow up with deployments teams on mails and calls.
- Taking commissioning from customers.
- Updation of deployment tracker.
Ensure billing and update billing register
- Regularly update billing register with the deployments every month.
- Reporting to concerned revenue team for timely billing of the links/projects commissioned.
- Monthly/quarterly/biannually billing report sharing with revenue team.
Coordination for after sales support
Bachelors / Master’s Degree in the relevant field from a recognized university
At least 3-5 years of experience in the with excellent verbal & written communication skills
GM Digital Services