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Assistant Manager Corporate Support

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Telecommunication / ISP
Corporate Affairs
Total Position:
Job Type:
Full Time/Permanent ( First Shift (Day) )
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply By:
Apr 6, 2019
Posted On:
Mar 6, 2019
Job Description

Major Responsibilities:

Feasibility Management

  • - Taking feasibility requests from Sales team for various corporate services and delivering the report after confirmation from the technical teams within committed timeline.

Pre-requisites verification and Record maintenance

  • - To complete and verify the pre-requisites shared by Sales teams for the links/circuits/projects.
  • - Pre-requisites may include feasibilities, documentations, proposals, payments, SOW, business cases; depending upon nature of deployment.
  • - Issuing of Advice Notes and system based order entries containing complete information.
  • - Maintenance of aforementioned pre-requisites and deployment details for reporting, billing, after sales support.

E2E coordination for deployment

  • - To coordinate with internal and external stakeholders for completing deployment within timelines provided by technical teams.
  • - Constant update to customer regarding deployment status
  • - Follow up with deployments teams on mails and calls.
  • - Taking commissioning from customers.
  • - Updation of deployment tracker.

Ensure billing and update billing register

  • - Regularly update billing register with the deployments every month.
  • - Reporting to concerned revenue team for timely billing of the links/projects commissioned.
  • - Monthly/quarterly/biannually billing report sharing with revenue team.

Coordination for after sales support

  • - To ensure that data  of each and every important corporate customer is uploaded in CORPWATCH as soon as the new circuit is active
  • - To verify the corporate faults completed and declared rectified by technical team.
  • - To visit/coordinate with customer regularly to know his needs regarding priority deployments and schedule deployments accordingly.

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