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Senior Manager (Pre Sales - Corporate) Lahore

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Industry:
Telecommunication / ISP
Total Position:
1
Job Type:
Full Time/Permanent
Job Location:
Lahore
Gender:
No Preference
Apply By:
Oct 3, 2020
Posted On:
Sep 3, 2020
Job Description

MAJOR RESPONSIBILITIES



 



Design Corporate
Products & Services


  • Design Solution Corporate Products & Services
    to Multinationals, Financial Institutions, Banks, Govt., Local companies and
    telecom sector as ICT Services provider, Senior Manager Pre Sales will take the
    lead in Designing Customer solution



Gather Customer Feedback


  • Gather customer Feedback for proper positioning
    of PTCL’s products for optimal performance with maximum benefit to the
    corporate Customers.
  • Senior Manager Pre Sales work with the Pre-Sales
    and Sales team to perform Existing Customer Services/Product Analysis to
    enhance/improve Service experience and offer Technology up gradation options



Develop and manage the
Pre-Sales Team


  • Ensure that all pre-sales personnel including
    Pre-Sales Assistant Managers and Managers maintain and develop the following
    skills.
  • Able to communicate technical and business
    information to widely varied audiences
  • Excellent interpersonal relationship building
    skills
  • Ability to understand business processes and
    business problems
  • Strong analytical skills
  • Ability to understand data relationships and how
    data can be used to solve business problems
  • Ability to understand and capture business and
    technical requirements
  • Ability to develop a broad awareness of the
    client's technical architecture and emerging technologies with enough knowledge
    to determine what is and is not possible.
  • Knowledge of strategic, conceptual, consultative
    selling
  • Ensure that Sales, Product Development and
    Customer receive support as they request.




Liaison with CS & BD

  • Gather support from Product and support Managers
    of CS& BD Wing in providing solutions to the corporate customers.
  • Respond to all RFPs in association with the
    Customer Service and Product Development wing PTCL H/Qs.



Control Activities

  • Implementation of PTA
    (regulatory) instructions pertaining to New Numbering Series, Access Codes,
    Tariff, suspension of services etc. through PTCL Headquarters/ relevant field
    units.



Support Services Management



  • Regular contact and co-ordination with operators to resolve their
    complaints regarding network issues in PTCL.


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